Shipping & Delivery

So, you have successfully purchased your Bodypeace items and now can’t wait to receive them! To help you enjoy your new Bodypeace items as quickly as possible, here’s our promise to you:

FAST DISPATCH

Generally orders are dispatched within 3 business days.

TRACKABLE POSTAGE

Bodypeace uses Auspost and Star Track for all deliveries, once dispatched customers will be sent an email with a tracking number.

Please note parcels will be safe dropped if no one is at home unless we are notified in writing otherwise.

SATISFACTION GUARANTEE

We want you to be 100% happy with your Bodypeace purchases and offer a friendly, supportive returns policy.

EXCEPTIONAL COMMUNICATION

If you have any more questions about ordering and receiving your Bodypeace items, contact our friendly customer service team on customerservice@bodypeacebamboo.com or phone +61 (0)2 6685 5616.


Domestic: FREE POSTAGE AUSTRALIA-WIDE for orders over $100.00. For orders under $100.00 it is a $10.00 flat rate. Orders may take anywhere from 1 – 7 business days.
International: Depending on your international region, postage fees range between $15.00 – $35.00. Orders may take anywhere from 10 – 21 business days to reach you.
Wholesale: Shipping for our wholesalers is calculated at +5% of the wholesale price of the order.

SALES & NEW COLLECTIONS

During sale periods and new collection drops we can be inundated and there may be delays. We appreciate your patience during these rushes.

CUSTOMS & IMPORT TAXES

All international customers are responsible for the customs rates within their own country and Bodypeace is obliged to declare the total dollar value and include an invoice. For specific rates for your country, please contact your local customs office.

*We do not offer Express Post as we have found it unreliable being dispatched from Byron Bay.