At Bodypeace Bamboo we want you to be 100% happy with the clothes you have bought and we understand that sometimes
a style does not fit exactly how you would like, or simply you have changed your mind. 

We offer a choice of Refund, Exchange or Credit Voucher ( with no expiry to use on a future order), on any full priced items. ( this includes promotional flash sales on the Basics range)
We offer Store Credit or Exchange (if available) for reduced Sale page Limited edition styles.

Please just make sure you don't leave it longer than 30 days from receipt of goods and of course, returned items will need to
be unworn, unwashed and with labels attached. (unless the garment is faulty then we will happily accept the return) 

Simply package up your return item/s along with the completed Returns Form download RETURNS FORM and post to ;

BODYPEACE BAMBOO CLOTHING
att : RETURNS 
unit 2 / 4 Ti-Tree Place 
Byron Industrial Estate
NSW 2481

On receiving your return, you will be notified with either confirmation of your Credit/ Refund or contacted re your Exchange. 
Please note there is a $10 re-delivery fee for exchanges.

Any further queries please email our team at customerservice@bodypeacebamboo.com with your concern and we will be more than happy to assist.

Download the RETURNS FORM here

CHANGE OF MIND

We understand buying online can sometimes be tricky, so we are happy to accept returns for Change of Mind.
Unwashed, unworn and unused items with the tags attached may be returned for all styles except underwear.

INCORRECT SIZE OR FIT

If you have received your clothing and it is just not the right fit we are happy to send you a different size or style.
Unwashed, unworn and unused items with the tags attached may be returned for all styles except underwear.

QUALITY ISSUE

We will happily accept any faulty items, washed and/or worn. Contact our team at 
customerservice@bodypeacebamboo.com and we will provide you with a Reply Paid address.

If you have been lucky enough to get a bargain from our heavily reduced sale page, yet the style if not quite right. We are happy to offer a Credit Voucher or a exchange if available. please choose carefully. To help with your purchase, please refer to the sizing and specifications
charts on each styles product page.  ( Unless the garment is deemed faulty, where we happily exchange or offer a full refund) 

Faulty items are rare, but can happen... so we promise we'll make it up to you! We pride ourselves on providing the
highest quality bamboo clothing and therefore guarantee our garments for 90 days. If you've purchased an item
that you deem to be faulty during this warranty period, please do get in touch with our
Customer Service Team email at customerservice@bodypeacebamboo.com

We will replace any faulty stock (subject to stock availability) or issue a full refund, and any refund return postage costs. 
Note there is no redelivery fee if the item being returned is faulty, damaged or incorrectly sent.
Contact us and we will provide you with a Reply Paid address.

Refunds will be processed via the original purchase payment method on receipt of returned goods. Eftpos/ Credit Card
refunds must be processed against the original card used. Afterpay and Paypal refunds will go back through the original 
accounts. Bank Deposits will require confirmation of your bank account details. 
 

We are happy to offer a credit for your returned items that can be used at any time, in store
or online with no expiry. On receiving your return we will add the Credit to your account and email you confirmation.