Shipping and Delivery

 

So, you have successfully purchased your Bodypeace items and now can’t wait to receive them!
To help you enjoy your new Bodypeace items as quickly as possible, here’s our promise to you:

FAST DISPATCH

Generally orders are dispatched within 1-2 business days.

 

TRACKABLE POSTAGE

Bodypeace uses Auspost E Parcel and Star Track for all deliveries, once dispatched customers will be sent an email with a tracking number. 

 

SATISFACTION GUARANTEE

We want you to be 100% happy with your Bodypeace purchases and offer a friendly, supportive returns policy.

 

EXCEPTIONAL COMMUNICATION

If you have any more questions about ordering and receiving your Bodypeace items, contact our friendly customer service team on customerservice@bodypeacebamboo.com 

 

 

DOMESTIC RATES : 

FREE POSTAGE AUSTRALIA-WIDE for orders over $150.00.
For orders under $150.00 it is a $10 flat rate for Regular Post 
Orders may take anywhere from 1 – 7 business days.

INTERNATIONAL RATES : 

We now use Pack & Track for all International orders. This service offers you a way to
track each step of the journey from our Australian warehouse to your location.
Note this service does not include insurance, nor does it require a signature on delivery. 
To help get the parcel to you on time, please be clear with delivery instructions.
Postage fees will be calculated once you finalize your order, prices will vary
depending on your international region. 
Australia Post suggests Pack & Track orders will be delivered in 3-10 days. 

 

INTERNATIONAL CUSTOMS & IMPORT TAXES

All international customers are responsible for the customs rates within their own country and Bodypeace is obliged to declare the total dollar value and include an invoice.
For specific rates for your country, please contact your local customs office.


SALES & NEW COLLECTIONS

During sale periods and new collection drops we can be inundated and there may be delays.
We appreciate your patience during these rushes.

 

FREE SHIPPING
orders over $150
FREE RETURNS
within 30 days
NEED HELP?
contact our team
SECURE PAYMENTS
security guarantee